Frequently Asked Questions
Have questions about our practice or your dental care? Our FAQ page offers clear, compassionate answers to common concerns—so you feel informed and confident. Whether you're preparing for your first visit or exploring treatment options, we're here to help you every step of the way.
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How do I schedule an appointment?
You can call us at 209-532-1431 to conveniently schedule an appointment.
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Do you accept insurance?
Yes, we accept most major insurances, including Aetna, Ameritas, Assurant, Benemax, BlueCross BlueShield, Cigna, Guardian, Humana, Metlife, Principal, Sun Life, United Concordia, and more. If your insurance provider is not in our network, your coverage depends on whether or not your plan offers out-of-network benefits. Please note—we do not accept Medi-Cal or HMOs, and we do not file Medi-Cal or HMO claims.
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Do you accept Medicaid?
No, our office does not accept Medi-Cal or HMOs.
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What type of financial support or payment plans do you offer?
We offer an encompassing in-house membership plan to help you access the dental care you need without the hassle of traditional insurance. This plan includes affordable monthly and yearly rates, providing significant savings on essential services such as cleanings, checkups, crowns, and more. Visit our dental membership plan page to learn more and to sign up!
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How early should I get to my appointment?
Please plan to arrive at our practice at least 10 or 15 minutes prior to your appointment.
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How long will my appointment take?
Your appointment length will depend on what treatment you are receiving.
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What should I expect during my first appointment?
In your first visit, we encourage you to ask questions, express your concerns, and share with us anything you want us to know to help make your care as individual as you are. We will also review your medical history. Certain medical conditions and medications can influence your treatment protocols, so you will be asked to provide a list of your medications and their dosages (including vitamins and supplements). You’ll receive a full-mouth series of X-rays and a comprehensive oral exam of your teeth, gums, mouth, and jaw, including a non-invasive oral cancer screening. Visit our new patient resources page to complete your new patient form.
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How often do I need a dental checkup?
We recommend a checkup and cleaning at least twice a year. However, we may recommend more frequent checkups depending on your oral health needs.
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What should my oral hygiene regimen be?
A healthy smile begins at home. Brush twice daily with fluoride toothpaste, floss daily, and rinse with mouthwash as needed. Replace your toothbrush every three months. Consistent care and regular dental visits work together to protect your teeth and gums for life.